Montreal Front Desk Manager Position

Elevate your career as a Front Desk Manager at Hotel SENS in Montreal. This full-time role focuses on guest satisfaction, team leadership, and operational excellence in a sophisticated environment.
In this position, you will oversee front desk operations and manage staff at both Hotel SENS and Château Versailles. Your responsibilities include delivering outstanding customer service, training team members, and ensuring compliance with service protocols. Emphasizing Japanese-inspired minimalism, this role invites you to make a lasting impact.
Key Responsibilities:
• Lead front desk operations, ensuring smooth check-in and check-out
• Provide exceptional guest service and manage inquiries
• Train and support the front desk team for optimal performance
• Schedule staff and manage resources efficiently
• Address guest complaints to enhance satisfaction
Requirements:
• Four years of supervisory experience in a front desk role
• Excellent communication, both writ...