Mobile Team Manager

Position Overview

As a Mobile Team Manager on the Personal and Business Banking team at CIBC, you will lead and coach a team of Mobile Financial Service Representatives at CIBC kiosks located inside Costco warehouses. Your primary focus is delivering an exceptional client experience, deepening client relationships, and driving sales of CIBC deposit accounts while uncovering referral opportunities for our banking centres.

Key Responsibilities

• Lead, coach, and inspire the Mobile Team to perform at their best, championing a “One Team” approach.
• Connect each client with the right advice to meet their financial needs and ensure a high standard of service.
• Drive sales of CIBC deposit accounts and identify referral opportunities for our banking centres.
• Maintain on‑site full‑time presence with rotational shift work Monday‑Sunday, including weekends and statutory holidays.
• Ensure compliance with policies, standards, and co...