Mobile Cranes Technical Coordinator Position

Become the customer service face for Liebherr Canada Ltd. as a Mobile Cranes Technical Coordinator. Coordinate service inquiries, manage work orders, and foster customer relationships in this crucial role.
This position reports to the Branch Manager and is integral to the service function. You will triage customer requests, assist in planning for field technicians, and maintain accurate records. With your extensive experience in the heavy equipment industry, you'll help ensure customer satisfaction through timely updates and efficient job management.
Key Responsibilities:
• Respond to customer inquiries and triage their requests
• Assist Field Service Manager with technician scheduling
• Liaise with Parts Department for job requirements
• Manage work orders and ensure accurate invoicing
• Provide updates to customers on job status
Requirements:
• 5+ years in the Heavy Equipment industry
• Mechanical Engineering Technologist or related degree
• MS Office...