Missile Defense Agency (MDA) NOC Technician III

**Description**

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Missile Defense Agency (MDA) Operations Support Cell for a Network Technician at Hill AFB, UT.

**Primary Responsibilities:**
•Create and update tickets utilizing Service Now.
•Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.
•Incident Correlation and Fault Analysis:
o Proactively analyze alarms
o Provide detailed analyses leading to resolution of the
alarm conditions, including filtering and...