MID Account Management Support Specialist

The Account Management Support Specialist plays a critical internal support role within the Medically Integrated Dispensing (MID) organization. This position partners closely with MID Account Managers and cross‑functional internal teams to help ensure high‑quality service delivery, operational execution, and issue resolution across assigned accounts.

Rather than serving as the primary business owner or customer lead, this role focuses on internal coordination, analysis, and support activities that enable Account Managers to successfully manage customer relationships and achieve strategic and operational objectives. The role acts as a central triage, analytics, and enablement resource, supporting account planning, issue resolution, reporting, and ongoing optimization efforts.

This position works collaboratively with Account Managers, Account Executives, Optimization Consultants, Clinical Specialists, Implementation Teams, and GPO partners to support consistent service lev...