Microsoft Dynamics

Title: Microsoft Dynamics
Location: Mumbai
Exp: 6+ Years

Job Description:
Key Responsibilities:
Gather and analyze business requirements.
Configure and implement Dynamics 365 CRM solutions.
Create functional design documents and process flows.
Work with stakeholders and technical teams to deliver solutions.
Support testing, UAT, training, and deployment activities.
Provide functional support and recommend process improvements.
Required Skills:
Strong experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service modules).
Experience in requirement gathering and business process mapping.
Knowledge of Microsoft Power Platform (Power Automate, Power Apps).
Understanding of workflows, security roles, dashboards, and CRM best practices.
Excellent communication and stakeholder manageme...