Microsoft Desktop Management

Fresher<br /> Work Timings Rotational (24/7)<br /> Work Location: BDC9<br /> Work Mode : WFO<br /> <br /> Job Description:<br /> 1 - Taking ownership of customer issues reported solving their problems through by providing resolution<br /> 2 - Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues<br /> 3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams<br /> 4-Installation configuration of various applications<br /> 5-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc<br /> 6-Engineer ensure proper logging of all issues<br /> 7-Document technical issues in the knowledge database<br /> 8-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage<br />...