Merchant Relations & Support Specialist

Teya Services Ltd. in Madrid is seeking a Customer Relations Agent to be the first point of contact for Spanish merchants. You will deliver fast, accurate support across phone, email, and chat, resolving queries with empathy while upholding Teya’s tone.

You’ll classify tickets in Zendesk and Sprinklr, create Zuper jobs for supply chain, and collaborate with internal teams to protect revenue and minimize churn.