Merchandiser, Retail (1099)

Responsibilities

Greet customers when they arrive at the parts and service center and direct them to an available mechanicConsult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needsEducate customers with in depth information about available aftermarket and OE original equipment manufacturer part optionsAnswer questions about service outcome maintain process transparencyInform customers about warranty protections and potential cost savingsHelp customers make informed decision between trading in a car or repairing it through our shopManage and oversee the service centers workflow and schedulingEducation andor Experience High School Diploma or equivalent requiredExtensive knowledge of automotive industry and parts requiredPrevious service or advising experience is preferred DCD AutomotiveBOCH is dedicated to ensuring a positive growth experience for employees We offer a c...