Vacancy Description
Customer Service Representative
Location: Hybrid, Minneapolis MN
Pay: $25.00/hour
Employment Type: Contract-to-Hire
About the Opportunity
We're seeking customer-focused professionals to support members enrolled in government-funded healthcare programs, including Medicare, Medicaid, and Marketplace plans. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer experiences in a fast-paced environment.
Representatives serve as a trusted resource for members by answering questions related to health insurance coverage, billing, benefits, provider networks, premiums, deductibles, and more.
What You'll Do
+ Handle a high volume of inbound member calls, averaging 50-70 calls per day
+ Assist members with questions regarding coverage, benefits, premiums, billing, deductibles, copays, and provider networks
+ Research and resolve customer concerns accurately and efficiently
+ Ask th...
Location: Hybrid, Minneapolis MN
Pay: $25.00/hour
Employment Type: Contract-to-Hire
About the Opportunity
We're seeking customer-focused professionals to support members enrolled in government-funded healthcare programs, including Medicare, Medicaid, and Marketplace plans. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer experiences in a fast-paced environment.
Representatives serve as a trusted resource for members by answering questions related to health insurance coverage, billing, benefits, provider networks, premiums, deductibles, and more.
What You'll Do
+ Handle a high volume of inbound member calls, averaging 50-70 calls per day
+ Assist members with questions regarding coverage, benefits, premiums, billing, deductibles, copays, and provider networks
+ Research and resolve customer concerns accurately and efficiently
+ Ask th...
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