Member Services Representative (El Dorado/Webster)

Job Title: Member Service Representative
Pay type: Hourly
Pay Rate: $10/HR

Team Values

• People: we genuinely care about our team + members
• Fun: we enjoy the work
• Honesty: we lead with integrity
• Accountability: we own the outcome
• Drive: we take initiative

Essential Duties & Responsibilities

• Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.
• Anticipate member’s/guest’s need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
• Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.
• Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.
• Perform prospective member calls...