Member Claims Flex Services Role

Join Alberta Blue Cross as a Flex Services Coordinator, specializing in member claims management combined with data analysis. This role focuses on delivering exceptional service in a supportive environment.
As a coordinator, you will work closely with various teams to resolve client inquiries and maintain documentation for our Flex Administration System. The ideal candidate will have strong problem-solving skills, outstanding interpersonal communication, and 2-3 years of relevant experience in customer service. Your effort will be crucial in enhancing our processes and supporting member re-enrollment.
Key Responsibilities:
• Address client inquiries and provide solutions
• Maintain and create system documentation
• Facilitate transition processes for groups
• Support client data validation activities
• Implement solutions for enhanced productivity
Requirements:
• Business diploma or related experience
• 2-3 years in a similar position
• Familiarity with...