Medical Virtual Assistant

Rockstar is hiring a full‑time Medical Virtual Assistant on behalf of a multi‑provider outpatient physical therapy practice looking to fix consistent gaps in phone coverage, insurance processing, and patient scheduling.

This is a high‑accountability role built around relentless follow‑through. The VA will own insurance authorizations and verifications from start to finish, keep the active patient schedule full by proactively calling and texting patients who are falling behind on their plan of care, and provide reliable inbound and outbound phone coverage, something the practice has struggled with under previous remote support. This is not a role for someone who waits to be told what to do next. The right person tracks everything to completion without being reminded.

This is a strong fit for someone who is confident on the phone at high volume, comfortable speaking with insurance companies and physician offices, and energized by ownership rather than just task comp...