Medical Support Assistant (Advanced)

Summary The Advanced Medical Support Assistant (AMSA) provides essential administrative and clerical support to outpatient and community-based outpatient clinics within the VA Caribbean Healthcare System (VACHS) in Puerto Rico and US Virgin Islands. Working as part of an interdisciplinary care team, the AMSA ensures efficient clinic operations by managing patient flow, coordinating appointments, and facilitating diagnostic and treatment orders. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include but are not limited to: Reviews and manages clinic appointment availability and utilization to ensure efficient scheduling and maximum access to care. Enters data for each scheduled appointment, including check-ins, service-connected appointments, no-shows, and other required information as per current scheduling procedures and guidelines. Coordinates communications among Veterans, interdisciplinary teams, VA medical centers, and externa...