Medical Receptionist, Specialist, Pretoria – REF# IMR039-MR

Overview

A specialist Orthopaedic practice in Pretoria is seeking to recruit an experienced Medical Receptionist. The successful candidate will be organised, professional, and patient-focused, with the ability to provide exceptional administrative support and ensure a seamless patient experience within a busy specialist practice.

Roles and Responsibilities

• Welcome patients in a professional and friendly manner
• Manage the reception area and ensure it remains neat and organised
• Answer and respond to phone calls, emails, and patient enquiries professionally
• Manage appointment scheduling and diary coordination
• Prepare and maintain patient records and documentation
• Capture patient information accurately on the practice management system
• Email scripts, sick notes, and other patient documentation as required
• Coordinate and manage theatre lists and surgical bookings
• Liaise with the outso...