Medical Receptionist

Company Description The Grace Wellness Clinic in Kolkata is dedicated to promoting health and self-care, emphasizing compassionate and personalized care for every individual. The clinic prides itself on creating a supportive environment where patients can achieve well-being and balance in their lives. Known for its patient-centered approach, Grace Wellness is committed to offering comprehensive and high-quality services. Role Description Receptionist Job Summary The Receptionist will primarily handle inbound and outbound telecalling activities such as appointment confirmations, follow-ups, reminders, lead conversion, and patient communication. The role also includes standard reception duties like greeting patients, managing front desk coordination, and scheduling appointments. Telecalling is the main focus of this position. Primary Responsibilities Make outbound calls for: Appointment confirmations Post-treatment follow-ups Reminder calls for upcoming visits Lead conversion and new pat...