Vacancy Description
Customer Service Specialist - Medical Services
Schedule: Full-Time
Industry: Healthcare / Durable Medical Equipment (DME)
Position Overview
We are seeking a compassionate, detail-oriented Customer Service Specialist to join our healthcare team. In this role, you will be responsible for supporting patients throughout the referral and equipment ordering process while providing exceptional customer service. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and possesses knowledge of medical insurance and healthcare terminology.
Key Responsibilities
+ Learn and understand the complete front-end patient service process to ensure successful patient outcomes.
+ Answer inbound calls and make outbound calls to patients, healthcare providers, and insurance carriers.
+ Obtain, analyze, and verify information received from referrals.
+ Create orders and schedule patients to receive prescribed medical equipme...
Schedule: Full-Time
Industry: Healthcare / Durable Medical Equipment (DME)
Position Overview
We are seeking a compassionate, detail-oriented Customer Service Specialist to join our healthcare team. In this role, you will be responsible for supporting patients throughout the referral and equipment ordering process while providing exceptional customer service. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and possesses knowledge of medical insurance and healthcare terminology.
Key Responsibilities
+ Learn and understand the complete front-end patient service process to ensure successful patient outcomes.
+ Answer inbound calls and make outbound calls to patients, healthcare providers, and insurance carriers.
+ Obtain, analyze, and verify information received from referrals.
+ Create orders and schedule patients to receive prescribed medical equipme...
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