Medical Document Retrieval Specialist (Mexico Remote) (Monterrey)

OverviewThe Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process.
As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing.
The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM EST.ResponsibilitiesProvider Research & IdentificationDetermine all relevant healthcare providers associated with a client 's treatment, beyond the mainfacility listed by the law firm.Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls.Request Creation & Quality ControlReview and correct incoming Release of Information (ROI) forms, which are incomplete or incorrect in approximately 90% of cases.Create accurate base forms before assembling final submission packets.Conduct thorough quality...