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Medical Customer Experience Manager

GreatHR Solutions

India, India, India Full-time July 03, 2026
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Vacancy Description

Title: Medical Customer Experience Manager

Location: India (preferably Mumbai)

Fulltime


Positions: 3

Key Responsibilities

Digital Medical Engagement Strategy:

  • Support the build and execution of digital medical engagement strategies for assigned medical assets, ensuring they align with the Medical Strategic Scientific Objectives and LOC insights.
  • Collaborate with strategic leaders to translate global and regional medical priorities into actionable plans that address unmet medical needs. Focus on operational delivery, quality, and progress tracking to ensure successful implementation.

Execution of Engagements and Media Plans:

  • Execute agreed digital medical engagements and media plans in a timely and compliant manner.
  • Ensure flawless execution of content and user journeys across the broader digital channel mix.
  • Partner with the assigned...

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