Medical Call Center Representative (Swing Shift 10am-8pm)

TEKsystems seeking dependable and detail-oriented Hospital Answering Services Representatives to support healthcare providers through MSI Call Center. In this critical role, you will serve as the frontline communication link between hospitals, physicians, medical staff, and patients—often during after-hours, weekends, and holidays. Representatives must demonstrate professionalism, discretion, and the ability to remain calm and accurate in time-sensitive and confidential situations.
Swing Shift- Swing shift-between 10am-8pm (will have Sunday and Monday off)
2nd shift-Between 2pm-11pm (will have Wednesday and Sunday off)
**WEEKDAY OFF SUBJECT TO CHANGE BASED ON BUSINESS NEEDS**
Key Responsibilities

+ Answer incoming calls for hospitals, medical practices, and healthcare providers in a professional and empathetic manner

+ Accurately relay messages, page on-call physicians, nurses, and medical personnel according to established protocols

+ ...