Vacancy Description
Responsibilities
- Follow up on pending insurance claims to ensure timely processing and reimbursement
- Review Explanations of Benefits (EOBs) to determine appropriate next steps
- Contact insurance companies via phone and payer portals to resolve outstanding issues
- Investigate denied claims to identify root causes and manage the appeals process
- Prepare, submit, and track appeals with required supporting documentation
- Maintain detailed documentation of all follow-up activity within the billing system
- Monitor assigned accounts to minimize accounts receivable aging
- Identify recurring denial and payer trends to support process improvement
Requirements
- High school diploma or equivalent
- 2-3 years of experience in medical billing, accounts receivable, or insurance follow-up
- Working knowledge of the healthcare revenue cycle and reimbursement processes
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