Marketing Operations & Process Manager

• Architect and optimise scalable, end-to-end workflows across the campaign lifecycle
• Ensure real-time visibility of campaign workflow and enable data-driven operational decisions
• Permanent, full-time role based at Mascot Head Office.

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground and at Qantas Loyalty; we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Marketing Operations & Process Manager, you will be the operational specialist responsible for mapping, building, and continuously optimising the end-to-end workflows that power marketing campaigns across Qantas Loyalty and the Qantas Group. You will act as the workflow architect within the Center of Excellence (CoE), focusing entirely on elimina...