Mandarin IT Service Desk Agent — Bilingual Support

Fujitsu is seeking a Service Desk Agent in Kuala Lumpur to be the first point of contact for IT support. The role focuses on delivering reliable, customer-centric assistance and involves diagnosing and resolving IT issues.

Responsibilities include managing service requests, enhancing customer experience, and adhering to service desk processes. The ideal candidate will have strong troubleshooting skills and a commitment to continuous improvement in service delivery.