Vacancy Description
On-site - Zambales No Exp Required High/Senior High School Full-time
Company Profile: This is one of the Biggest Business Process Outsourcing providers of multi-channel customer experience and back-office solutions. They understand the problem of outsourcing your company's operations and services.
Company Industry: BPO Company
Work Location: Subic Bay, Zambales
Work Schedule: Shifting Schedule with 2 days off
Work Set-up: 100% Work On-site
Responsibilities
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Meet personal/customer service team sales targets and call handling quotas
- Follow communication procedures, guidelines, and policies
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
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