Mandarin Customer Support Specialist (Remote Role)

Cacheflow is seeking a Mandarin Language Customer Support Associate to join our team. In this remote role, you will be the main point of contact for our Mandarin-speaking customers, addressing their needs through phone, email, and chat while working US hours.

Your responsibilities include responding promptly to inquiries, maintaining a positive attitude, and collaborating closely with our Success team. Fluency in Mandarin and English is required, along with phone support experience. We offer a dynamic startup culture and a remote work environment.