Manager/Fraud Management

Job Description

Manage the Fraud Management (FM) policy/control framework to assure the continuous detection, prevention and mitigation of fraudulent activities associated with different products, services, subscribers, partners, etc. Work together with other departments to mitigate the fraud risk across Etisalat.

Responsibilities

• Responsible to ensure an enterprise-wide Fraud Management policy framework and operational capabilities to monitor, detect, mitigate and stop fraud across Etisalat.
• Manage FM control framework, including:
• Monitoring rules
• Roles and Responsibilities
• Keep up-to-date on commercial propositions and enhancements in technical capabilities, in order to identify potential fraud risk areas
• Work collaboratively with other departments to effectively communicate and discuss fraud risk/ cases and define recommendations.
• Present dashboards and other reports to communicate ex...