Manager, Program

**Title:** Manager, Program
**Location:** United States-Florida-Miami-Miami- Aircraft Services
**Job Number:** 18606

SUMMARY The Program Manager is responsible for the overall performance of a customer’s production visits. These responsibilities include serving as the customer liaison, ensuring the highest level of quality, ensuring sufficient manpower allocations, increasing margins, meeting commitments, ensuring customer expectations are met or exceeded, and enhancing the operational efficiency of the teams in order to ensure the successful selling function of the product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES - Serve as main point of contact with the customers maintenance and management teams. - Address customer concerns and inquiries in a timely fashion. - Ensure that all program objectives meet or exceed contractual obligations. - Establish and maintain lines of communication between the customer and internal AAR departments necessary for efficient and tim...