Manager, Product Ownership – Lending Services

Job Description

What is the opportunity?The Manager, Product Ownership serves as the subject matter expert and operational owner for a designated lending process or process family. This role owns the complete end-to-end execution, documentation, and continuous optimization of their assigned process, ensuring consistent adherence to standards, effective control execution, and alignment with corporate process strategy. Working closely with operational teams, process stakeholders, and the Associate Director, the Manager drives deep process knowledge, identifies improvement opportunities, manages procedural updates, and serves as the primary escalation point for process-level decisions and operational issues within their domain.What will you do?Process Ownership & DocumentationOwn the complete documentation and procedures for the assigned lending process(es), ensuring all Standard Operating Procedures (SOPs) are current, accurate, and aligned to po...