Manager, Personal Financial Services (Business Compliance)

Job Purpose Summary

Responsible for serving as the primary bridge between Personal Business units, Group Compliance, and evolving regulatory frameworks for the Personal Financial Services (PFS) division, ensuring all PFS Business Units align with Bank Negara Malaysia (BNM) regulations, Shariah requirements, and internal policies. This role drives the proactive review of policies, gap analyses, and compliance self-assessments to mitigate compliance and operational risks. Additionally, the incumbent is responsible for leading end-to-end investigations into non-compliance incidents (NCIs), managing functional disciplinary cases, validating corrective action plans, and delivering targeted training to embed a strong culture of ethics, data privacy, and fair consumer treatment across PFS.

Key Responsibilities and Accountabilities

1. Functional (job responsibilities)
   • Regulatory Liaison, Policy & Implementation
     • Serve as the primary...