Manager on Duty

The responsibility of the Manager on Duty (MOD) is to protect the interest of the operator in the practicing and maximizing of operational excellence, quality, training, marketing and profit generating procedures throughout their shift (Day, Swing or Night shift).
Most importantly the MOD responsibility is to ensure that the first and last contact with guest is both memorable and remarkable.
The MOD must exemplify the actions, decision-making skills and responsibilities of operating a successful restaurant.  Having a keen sales and marketing awareness of the day part or day of the week is key to this leader’s success.  Their primary job is setting the overall tone and atmosphere of the restaurant during their shift. Operational efficiency, skill development and community building are a constant thought in the mind of this leader.
This hands-on leader must be a teacher at heart and must be energized by a quick-paced environment.  The MOD must be engaged daily in the following 5...