Manager of Guest Experience and Hospitality

Shape the guest experience at Carey Lodge in Vancouver as the Manager of Guest Experience and Hospitality. This pivotal role combines operational leadership with a commitment to exceptional service.
In this position, you will take charge of hospitality operations, ensuring that all guests enjoy a high-quality experience. You will work through the complexities of renovation while implementing effective strategies for revenue growth. Leading a dedicated team, you will contribute to positioning Carey Lodge as a premier hospitality destination.
Key Responsibilities:
• Manage daily hospitality operations and guest services
• Drive occupancy and revenue through strategic planning
• Implement operational standards and improve workflows
• Oversee technology integration for operational efficiency
• Coordinate renovation and support mixed-use operations
Requirements:
• 5–8 years in hospitality or related fields
• Proven expertise in enhancing guest experiences
• ...