Manager, Network Services

Responsibilities
¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.
- Lead, manage, and develop the Network Support team, ensuring high-quality support delivery and continuous skills development.
- Provide technical guidance and act as the final escalation point for complex network issues.
- Conduct regular 1:1s, performance reviews, and development planning for team members.
- Manage team scheduling, on-call rotation, workload distribution, and resource planning.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Oversee daily network support operations across all European sites, ensuring SLA and KPI compliance.
- Own the network incident, problem, and change management processes for the region.
- Ensure timely resolution of all network-related service requests and escalations.
- Drive operational standardization, long-term supportability, and best practices ...