Manager, Laboratory – Operations Transformation (Toronto)

Overview

Manager, Laboratory – Operations Transformation

Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON

Department: Laboratory Supply Chain

Responsibilities

• Lead strategic transformation initiatives, change management, and operational excellence within Public Health Ontario’s laboratory services, and ensure compliance with regulatory and accreditation requirements.
• Drive process improvement, optimization, and laboratory transformation using data analysis and Lean/Six Sigma methodologies to strengthen quality frameworks and workflows.
• Develop and implement change management strategies to support adoption of laboratory systems, automation, and optimized service delivery models.
• Provide operational, technical, and functional leadership to the Director, Laboratory Operations to ensure continuity and effective day-to-day delivery during transitions across PHO sites.