Manager, IT Vendor Management

**Job Description**

Blue Cross NC is seeking a Manager, IT Vendor Management, to lead vendor management and governance for outsourced relationships, helping minimize risk and ensure contract compliance. This role serves as the primary management contact and liaison between IT business owners, vendor service delivery, vendors, and internal teams. The Manager provides guidance on vendor performance to contracting and sourcing teams, oversees vendor managers responsible for monitoring service delivery and contracted service levels, and ensures outsourced partnerships deliver maximum value while meeting contractual SLAs.

**What You’ll Do**

+ Lead staff responsible for managing contractual performance and compliance for complex or high profile/critical vendor(s) to ensure compliance and risk mitigation.
+ Partner with IT leads and vendor service delivery to understand evolving service needs and expectations, define business requirements, and work with the vendo...