Manager, HR Operations

• Full-time, Ongoing position at HEW Level 9.
• Hawkesbury Campus with flexible working arrangements.
• Salary: $137681 - $147,032 plus 17% Super.

Lead end‑to‑end HR operations, balancing service excellence with process improvement and digital enablement.



The Opportunity

You will lead the University’s core HR Operations function, ensuring high‑quality, timely and compliant HR services across the employee lifecycle. The role has accountability for Tier 0 and Tier 1 service delivery, workload management and escalation, while maintaining strong governance, risk management and compliance standards.

You will drive continuous improvement and automation initiatives, working closely with specialist roles to streamline processes, expand self‑service capability and embed new digital solutions. Using data and performance insights, you will monitor service quality, identify risks and su...