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Manager, Field Sales

DHL Global Forwarding (China) Co., Ltd.

Shanghai, Shanghai, China Full-time June 06, 2026
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Vacancy Description

Job responsibility:
External - Customers – New & Existing
1. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction in owned territory
2. Respond to customer enquiries/complaints
3. Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF
4. Responsible for establishing customer profiles and customer needs
5. Responsible for exploring Strategy BC customers, esp in OFR products

Internal - Sales Manager
1. Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns
2. Updates sales manager on customer requests and business needs
3. Updates sales manager on junior Field Sales personal and business progress

Internal - AFR/OFR/TLM<...

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