Manager, Engagement

We are seeking a dynamic and experienced **Manager of Engagement Managers**to lead our growing team across Brazil and the broader LATAM region. This role is responsible for ensuring project success, managing escalations, and building strong partnerships with Sales, Solution Architects, and other stakeholders to deliver exceptional outcomes. In addition to overseeing regional delivery, this leader will help shape and drive enterprise-level initiatives that improve processes, methodologies, and scale our business globally.
Key Responsibilities
**Team Leadership & Development**
- Lead, coach, and develop a team of Engagement Managers in Brazil and LATAM.
- Foster a culture of accountability, collaboration, and continuous learning.
- Provide mentoring, performance feedback, and career development support to direct reports.
- Ensure EMs are trained and proficient in **enterprise delivery methodologies**(e.g., PMP, Agile, ITIL, hybrid frameworks).
**Regional Business Own...