Vacancy Description
**Job Title**
Manager, Dealer Satisfaction
**Job Category**
Sales
**Job Description**
What starts with **YOU** , moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Manager, Dealer Satisfaction** based at our **Avon, Indiana** facility.
**What You Will Do:**
+ Lead and develop the Dealer Contacts, Parts Identification, Latin America (LAM), and Direct Customer Support teams.
+ Provide daily direction, coaching, performance management, and employee development for team members.
+ Oversee order management activities, including order processing, fulfillment, and issue resolution.
+ Serve as the escalation point for complex dealer and customer concerns, ensuring timely and effective resolution.
+ Partner with distribution center teams and cross-functional stakeholders to improve servi...
Manager, Dealer Satisfaction
**Job Category**
Sales
**Job Description**
What starts with **YOU** , moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Manager, Dealer Satisfaction** based at our **Avon, Indiana** facility.
**What You Will Do:**
+ Lead and develop the Dealer Contacts, Parts Identification, Latin America (LAM), and Direct Customer Support teams.
+ Provide daily direction, coaching, performance management, and employee development for team members.
+ Oversee order management activities, including order processing, fulfillment, and issue resolution.
+ Serve as the escalation point for complex dealer and customer concerns, ensuring timely and effective resolution.
+ Partner with distribution center teams and cross-functional stakeholders to improve servi...
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