Manager, Consumer Digital - Digital Business Strategy & Transformation (Operations & Process)

Support execution governance and compliance activities for Consumer Digital initiatives, ensuring initiatives adhere to SOPs, internal policies, and regulatory requirements.

Key Responsibilities

• Support preparation and coordination of governance submissions and approval processes.
• Maintain and update SOPs, digital playbooks, and process documentation.
• Track governance milestones, approvals, and dependencies across initiatives.
• Support audit preparation, documentation management, and follow‑up actions.
• Assist in identifying and escalating operational, technology, and compliance risks.
• Coordinate with Product, Technology, Risk, Compliance, and Operations teams on governance matters.
• Prepare governance reports, dashboards, and management updates.
• Monitor compliance to approved governance conditions during execution and flag deviations.
• Support remediation of findings and governance gaps thro...