Manager, Compliance Operations

JOB PURPOSE

Describing the overall objective of the job and, essentially, why the job exists. What needs to be done to achieve results.

The purpose of this job is to provide end-to-end governance, oversight and performance management of outsourced Compliance Operations activities performed by WNS in India, covering approximately 70 FTE across Name Screening, Payment Screening and Transaction Monitoring Level 1 alert disposition processes.

This entails ensuring that WNS delivers timely, accurate, risk-based and auditable alert review outcomes in line with Bank policies, procedures, SLAs, regulatory expectations and agreed operating model.

KEY ACCOUNTABILITIES

• Provide day-to-day governance and oversight of the WNS-managed Compliance Operations offshore team in India, covering approximately 70 FTE across Name Screening, Payment Screening and Transaction Monitoring Level 1 alert disposition activities.
• Ensure adherence to ag...