Manager, Business Operations

The Business Operations team at Unified is responsible for the strategy, design, and optimization of Salesforce, used for pre and post sales functions. The Manager, Business Operations will own the end to end workflow, including prioritization of upcoming initiatives and liaising with business and technical resources. Key stakeholders include Advertising Operations, Sales, Sales Operations, Marketing. This role will lead, develop and manage a team of 5 resources, providing direction, prioritization and coaching to ensure consistent execution and delivery. This role will report directly to the SVP, Business Operations. This is a remote position.
Process & Workflow Ownership
Own the end-to-end design, documentation, and optimization of business processes and campaign workflows within Unified's order management system
Partner with the Product team to build a comprehensive end to end workflow
Proactively identify operational gaps, inefficiencies, and scalability risks; design ...