Manager - Business Channel (Branch)

Your New Role

In your new role as Branch Manager, you will drive impact and influence through networking and strategic planning.

1. Use your networking skills to maintain and build relationships with existing and new bank customers, prospects, and business partners. Use your strategic planning skills to create new business opportunities and implement tactical sales and marketing strategies, and set your team’s direction and goals.
2. Passionately develop yourself and others by providing coaching and guidance to staff, fostering strong teamwork, and managing the sales performance of all staff to meet your overall branch KRA.
3. Be results‑oriented and customer‑focused, working closely with the CSOM to monitor banking operations, ensuring customer satisfaction, compliance with relevant guidelines and policies, complaint handling and credit risk management.
4. Deliver good business etiquette and image to customers and the community, ensuring compl...