Managed services engineer

The MS Engineer L2 will be responsible for the planning, implementation and execution of daily/weekly/monthly tasks that ensures that all client environments are well managed, supported and in line with agreed service level metrics. The focus will be on Share Point development as a Saa S solution however deep understand of all the Office 365 services is essential. The role will require in depth knowledge of Identity and Access Management solutions with specific reference to Azure and OKTA.

Responsibilities Complies to all mandated policies, laws, and audit requirements Operates and environment that is efficient, optimized, standardized, and secure with the latest security patches and relevant access control measures in place. Operates an environment that is reliable and stable Service Request Management Capacity Management Availability Management Continuity Management Life Cycle Management Recommend a minimum of two improvements within are of responsibility per financial year ...