Maitre D at Accor Apartments & Realty

Maitre D – Accor Apartments & Realty – Lake Tekapo, South Island, New Zealand

Full‑time, on‑site position located at Peppers Bluewater Resort with scenic views of Lake Tekapo and Mount Cook. The role includes overseeing front‑of‑house operations, ensuring a welcoming atmosphere, and maintaining excellent customer service.

Key Responsibilities

• Oversee the team to ensure a warm welcome and assist guests from arrival to departure.
• Train and mentor Food & Beverage attendants to deliver seamless and memorable service.
• Aid guests in making dining reservations.
• Manage point‑of‑sale cashiering system: maintain cash flow accuracy and balanced till.
• Transform challenges into opportunities with positive problem‑solving.
• Craft and organise training plans for on‑ and off‑the‑job sessions.
• Monitor staffing, payroll, cost control and profit optimisation.
• Manage stock levels; collaborate with the restaur...