Maintenance Coordinator

9 months contract with a Local Authority

Job Title: Maintenance Coordinator

Job Purpose

To provide an efficient and customer-focused repairs coordination service for over 5,000 council-owned homes. The role is responsible for diagnosing repairs, scheduling maintenance works, monitoring repair orders through to completion, and ensuring residents receive excellent customer service throughout the process.

Key Responsibilities

• Diagnose repair requests raised by residents and internal/external stakeholders.
  
• Schedule repair works efficiently to maximise trade productivity and service delivery.
  
• Manage repairs cases from initial report through to completion, ensuring compliance with council policies and procedures.
  
• Monitor and update repair orders, closing completed jobs and removing duplicate or unnecessary orders.
  
• Keep res...