Mainframe Console Operations SME (3rd Shift) - BACJP00218084

Job Description
Insight Global is seeking a Mainframe Console Operations SME (3rd Shift) for a leading financial services client. This role is responsible for supporting mission-critical mainframe environments, ensuring system stability, and minimizing service disruptions. The ideal candidate will bring deep technical expertise in mainframe operations, strong problem-solving skills, and the ability to lead incident resolution in high-pressure situations. This individual will collaborate across infrastructure and application teams to maintain operational excellence while contributing to modernization and automation initiatives within a complex enterprise environment.

Day-to-Day:
• Monitor and manage mainframe console operations in a 24x7 production environment
• Lead incident resolution and escalation for infrastructure and application failures
• Execute and oversee batch processing and online system operations
• Diagnose and resolve mainframe performance and sta...