Luxury Guest Services Agent – Telephone Desk

Shangri-La Group's Traders Hotel Qaryat al Beri Abu Dhabi invites Emirati applicants to join the Emiratization Program as Guest Service Centre Agent / Telephone Operator. The role emphasizes delivering Shangri-La luxury service and providing guest information while handling calls with professionalism.

Fluency in English and Arabic, punctuality, and a proactive attitude are essential to succeed in a fast-paced hotel environment and to uphold our high service standards.