Luxury Fragrance Concession Lead - Customer Experience

Molton Brown in Canterbury is seeking an experienced Concession Manager to lead our counter and team within a premium retail environment. You will drive sales targets, coach Sales Consultants, and ensure an immersive customer journey that showcases our fragrance and lifestyle products.

You will manage store KPIs, utilise data insights to optimise performance, and create brand activation events that elevate the Molton Brown experience for every customer, every day.