[LTA-PT] DEPUTY DIRECTOR, PUBLIC TRANSPORT QUALITY

DEPUTY DIRECTOR, PUBLIC TRANSPORT QUALITY

You will oversee and lead on the service performance and reliability of Singapore’s public transport network, with a focus on bus service performance. The key responsibilities include setting and monitoring the service standards, planning bus capacity, implementing performance improvement initiatives, and supporting the transition of the bus industry to the Bus Contracting Model. You will also respond to public feedback and parliamentary questions.

Key Responsibilities

• Lead in strategic monitoring of the bus and rail service performance and quality, including schedule adherence and long term performance trends.
• Oversee and enforce bus services against regulatory and contractual requirements.
• Lead the design, implementation, and refinement of initiatives to improve service reliability and capacity.
• Direct the planning and review of bus service capacity and schedules submitted by publ...