[LTA-PT] DEPUTY / ASSISTANT MANAGER, CUSTOMER EXPERIENCE

[What the role is]

[What you will be working on]

InfraCo SG oversees the full spectrum of facility management and operations of the RTS Link Woodlands North Station, a dedicated cross-border rail station connecting Singapore and Malaysia. The division is responsible for ensuring the station functions safely, reliably, and to the standards expected of Singapore's public transport network. Beyond operational excellence, the division is committed to cultivating a station experience and identity that reflects the significance of Woodlands North as a gateway between the two countries.

You will be part of the team responsible for ensuring that commuters and tenants experience a consistently high standard of service at Woodlands North Station. Working at the intersection of service quality governance, customer experience, and tenant operations management, you will serve as the day-to-day o...